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#Frequently Asked Questions
What precautions are taken in the bakery’s kitchen during the pandemic?
All chefs in the bakery frequently sanitise their hands and use face masks all the time. Also, regular temperate check-ups are done for the staff.
What is the life of a Doggo or a Mutt Cake in the refrigerator?
The life of the cake depends on its environment and temperature. Although, a mutt cake is edible for 36-48 hours if kept in a refrigerator.
My pet and I are vegans. Can we order customised food items?
Yes, customised food items are available for customers.
Are the biscuits in the shop only consumable for dogs or cats can eat them too?
All biscuits on the menu are edible for both cats and dogs.
We avoid consuming sugar. Can you use honey as a sweetener for my order?
All our furry friend recipes are made without salt or sugar, some recipes do use prescribed levels of honey.
Can Hoomans eat the cake? What are the ingredients used?
Our original recipe celebration cake has the following ingredients: Oat Flour, Rice Flour, Potato Starch, Baking Powder, Egg, Applesauce, Honey, Oil.
Our grain free celebration cake has the following ingredients: Ragi, Buckwheat Flour, Pumpkin, Honey, Oil, Egg, Baking Soda. Our Non Vegetarian treats are made with fresh chicken.
Perishable Frosting: Cream Cheese, Yogurt, Buttermilk, Honey, Palm Oil, Peanut Butter or Chicken Liver Pate.
Does the cake need to be refrigerated?
The cake mix and treats that we ship to you do not need to be refrigerated. Biscuits need to be kept in an airtight container. However, our in-store pickup fresh cakes and some bakery treats like our pizzas, woofles and pancakes require refrigeration. If you won't be serving the cake on the day of pick up, simply put the cake in the fridge and take it out about 30 minutes prior to serving.
I want to throw a party for my dog but I don’t know where to start!
Don’t worry, we’ve got you covered. Just a call or a message on WhatsApp, and we’ll help you figure it all out.
Does the bakery promote touch-free delivery?
As per the government rules, wearing gloves and face masks while delivery is a compulsion for every delivery.
Are digital payments accepted instead of paper currency?
Yes, customers can select the mode of payment while ordering.
In which cities do you deliver custom merchandise, subscription boxes, and cakes?
Except for the ready-to-eat cakes, we deliver our cake mixes, oven-baked biscuits, and subscription boxes all over the nation. As of now, the cakes are only delivered within the city of Bangalore.
How much should I feed my dog
We recommend you start with smaller portions when giving these treats to your pup for their first time as to not upset their tummy. All of our treats are intended for intermittent or supplemental feeding.
My dog is tiny, how much cake should I give?
Please remember that our cakes are a treat and therfore are meant to be served as such. Please use your best judgement but we do not recommend any dog of any size to consume an entire cake in one sitting. We recommend you slice the cake into smaller portions and give your dog the treat in small increments if your dog has a sensitive stomach.
Can I customise a cake ?
Sure, drop a mail or call us.
How long are your Cake and Treats good for?
All of our cake-like treats from our bakery (Pawcakes, Cakes, etc) are good for about 10 days. To prolong shelf life, we recommend you wrap and freeze the treats upon receiving them and thaw them individually.
Our cookie-like treats such as Bunch Crunch, etc. are good for about 30 days upon receipt.
How far in advance do I need to order my dog's cake and treats?
SHIPPING: If we are shipping the cake mix to you, then order at least 5 days in advance (Those 5 days include our preparation and the shipping).
INSTORE PICK UP: Order 2 days in advance to ensure you get exactly what you want. However, we often have cakes ready for immediate pick up. Call ahead!
INSTORE PICK UP: Order 2 days in advance to ensure you get exactly what you want. However, we often have cakes ready for immediate pick up. Call ahead!
